Drive and supervise positive business growth. Detect wastage and improve efficiency. Oversee day-to-day business activities. Introduce and implement innovative short and long-term business goals. Liaise and consult with clients, staff, and suppliers. Evaluate and enhance employee performance. Improve business programs, technologies, and polic

Design compensation and benefits packages Implement performance review procedures (e.g. quarterly/annual and 360 evaluations). Develop fair HR policies and ensure employees understand and comply with them. Implement effective sourcing, screening and interviewing techniques. Assess training needs and coordinate learning and development initiativ

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, an

Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meeti

Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). Update our internal databases with information about technical issues and useful discus