- Greenlight Planet
- ID# 001262
- +1 (888) 573-5592
|Monday||09:15 AM - 08:00 PM|
|Tuesday||09:00 AM - 08:00 PM|
|Wednesday||09:00 AM - 08:00 PM|
|Thusday||09:00 AM - 08:00 PM|
|Friday||09:00 AM - 08:00 PM|
|Saturday||09:00 AM - 08:00 PM|
|Sunday||09:00 AM - 08:00 PM|
Who we are
Greenlight Planet is a for-profit social business that designs, distributes, and finances solar home energy with an under-served population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is unavailable or too expensive. Since its founding in 2009, the company has become a leading global provider of solar-energy products to over 27 million rural consumers in more than 60 countries.
From its wide range of trusted Sun King™ solar lamps and home energy systems, to its innovative distribution partnerships, to its flexible EasyBuy™ pay-as-you-go financing model, Greenlight Planet continuously strives to meet the evolving needs of the off-grid market.
A truly global enterprise, Greenlight Planet has 11 offices in countries throughout Africa and India, and over 800 employees around the world. Its team of more than 2,400 sales agents keeps the company directly in touch with rural consumers’ needs. But Greenlight works with a vast international network of distribution partners, from large micro-finance institutions to local micro-entrepreneurs, expanding the reach of solar energy products. With over ten years of experience, Greenlight Planet is determined to continue setting the gold standard for performance and design, while powering human potential.
Greenlight Planet's Job posting
The Customer Service Manager-Africa will lead and work closely with our country Customer Service Managers across our existing Africa markets with a vision in ensuring that the performance KPIs are respected and in return offer support in management and training. Performance monitoring of the Call Centre performance against its set of KPIs and SLAs