The Network Engineer is responsible for designing and deploying carrier grade and reliable Wi-Fi network infrastructure for enterprise customers in accordance with set SLAs. He/she is also responsible for overseeing the ‘support and maintenance’ of the installed Wi-Fi network infrastructure within ipNX (Core) as well as deployments for Enterpr

Provide 1st-level support and ensure quick issue resolution in alignment with defined OLAs. Ensure smooth running of end-user workstations and coordinate the installation, enhancement and operational support of local area networks (LAN) and PBX. Expected Key Results: End-User Satisfaction Operational Excellence End-User Productivity

Responsible for the implementation and support of core network, transmission and GPON access network. Expected Key Results: Project Implementation Management Network Support Network Monitoring and Optimization Report Management Preventive Maintenance

Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services, etc. To consistently provide a high level of excellent customer service and support ensuring customer satisfaction. Expected Key Results (Detailed KPIs): Incident Management (First Call Resolution) Prompt Response

The ipNX internship program offers students in tertiary institutions in Nigeria the opportunity to gain work experience and providing students the opportunity to work directly with inspiring and experienced professionals. The insights and skills gained by the end of the programme would be invaluable for future careers to the following category of