Ideally you will be from an IT support background, and have extensive experience in delivering support to enterprise customers. A confident team manager you will have a team of approximately several hundred and have a client facing role. Plan by prioritizing customer, staff and organizational requirement Onboard a team of specialists and developi

Act as the advanced technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management Collaborate with domain experts (SME’s) and escalation managers when additional support is needed Manage critical issues by setting customer expect

Plan, create content, deliver training in our learning management system and in person for our teams Collaborate with training and development for feedback, impact, versioning, update and report of the courses Be accountable for the quality department needs Meet with software support engineers once per week, review what works well and what needs

Do you have a passion for training and mentoring? Do you have a strong Windows experience? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations Due to expansion, we are hiring several Windows subject matter experts (SME) who will help upskill our IT support col

Are you a passionate marketing professional? Are you looking for an environment where you can drive innovation and promote a rapidly expanding organisation? Tek Experts has a superb opportunity to do just this. As the Head of Marketing you will partner with stakeholders, marketing colleagues and third parties to define, design and deliver marketi