Answer incoming calls and emails in an efficient manner. Identify customer questions, concerns, and overall needs. Provide accurate answers and solutions to customer queries. Address customer complaints in a compassionate and patient manner. Redirect customers to appropriate teams and/or departments as needed. Help sales team generate leads, i

Create and install tools to create web content and check consistency. Take editorial responsibility for the content, quality and style of the site and provide first layer support for the users. Ensuring that the web servers, hardware and software are operating accurately Designing the website, generate and revise web pages Ensures that links ar