• Find us on :

Project & Operations Coordinator - Technical Department at Global Profilers

  • Ikeja, Lagos
  • Apr 03,2024
  • 125,000.00 - 175,000.00
  • Full Time
  • Remote

Application ends: Apr 30,2024

Job Specification:

Details

The Project & Operations Coordinator would have the following responsibilities:

Project Coordination Role:

  • Ensuring Projects are being implemented as per the process, timelines & budget
  • Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
  • Creating, Planning & Implementing Project Plan and other required documents.
  • Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IP’s and Integration of the links
  • Raising & Coordinating for release & approval of Purchase Orders & Material Requests
  • Ensuring the links are delivered as per customers' Purchase Order & satisfaction.
  • Ensuring the Sign of Job Completion Certificate (JCC) from the Client within 24 Hours of link delivery
  • Submission of Link Budget, Checklists & JCC to Upstream Provider
  • Presentation of Project Status to Management

Operations Coordination Role:

  • Maintaining & Analyzing Network Uptime Reports
  • Maintaining & Analyzing Client wise Network Reports
  • Ensuring Network Database is updated on a regular basis
  • Vendor Management & Payment Processing
  • Inventory Budgeting, Management, Accounting & Verification

Qualifications

  • Minimum: Graduate Degree in Science & Technology
  • Relevant Certification in Project Management
  • Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
  • Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools

Experience:

  • 2 - 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Line, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations

Basic Requirements and Skills:

  • Expert Knowledge of Telecom Technologies:
  • Internet Bandwidth & Leased Circuits
  • Smart Solutions & Internet of Things (IoT)
  • Internet Broadband
  • FTTX

Soft Skills:

  • Passion to serve customers
  • Strong Planning & Organizational skills
  • Excellent Time Management & Stress Management skills
  • Self-motivated and detail-oriented
  • Quick to collaborate and coordinate with team members when necessary
  • Prior experience working with financial accounts
  • Strong math and critical reasoning skills
  • Vendor Management
  • Integrity & Honesty
  • Team Player
  • Interpersonal Skills
  • Resourcefulness & Result Oriented approach
  • Customer Oriented Approach
  • Strong Oral & Written Communication

Key Measurables:

  • Revenue Growth vis a vis Project Implementation
  • Network Uptime
  • Fault Management
  • Total Number of Tickets & Tickets per Customer
  • First Call Resolution (FCR)
  • Profitability over Time
  • Inventory Management.

Prefered Educational Qualifications

  1. Bachelor's Degree

Job Overview

  • location
    Location:Lagos, Ikeja, Ikeja
  • salary
    Offered Salary:125,000.00 - 175,000.00
  • deadline
    Expiration Date:Apr 30,2024
  • exporiance
    Experience:2 Years
  • qualification
    Categories:Project & Programme Management
  • Job Type
    Job Type:Full Time

Job Skills

    • Industry:Advertising Agency
    • Location:N/A
    • Phone Number:N/A

    Forgot Password?

    OR