Account Executive at Netcom Africa Limited - Lagos

Netcom Africa Limited

Job Description / Responsibility

This is an account management administrator and post-sales position designed to support the account manager to give a higher level of client relations with the ultimate goal of increasing revenue.

Key Duties & Responsibilities:-

Administrative support for Account Managers.

Management of client account details and ensuring they are up to date (KYC)

Ensure that record databases are updated and maintained

Initiate/Prepare Service Activity Requests and Proposals for AM

Provide periodic sales reports for the attention of head, Business Solutions.

Follow up with SAR and update Account Managers.

Follow up with client issues and ensure appropriate closure.

Take charge of departmental requisitions, receive and issue materials

Receive and distribute department mail

Oversee all admin issues affecting departmental vehicle use and coordination of drivers in the department

Contribute to the creation of a proactive and responsive Admin unit within the department

Relationship Management - internal (liaise, collaborate):

Finance on the workflow of SAR - new deals, upgrades, demos, downgrades, modifications, change management forms, etc.

Day-to-day operational business solutions interface between departments

Legal to ensure the aspects of the contract, signing, service contracts, and revisions are done.

Ensure SLA are all updated and documented

Daily meetings with Account Managers in the team to discuss closed and ongoing deals

Initiate, develop and drive quality-related initiatives in line with TL9000 requirements and in the ethos of continuous improvement.

Educational Requirements

    Undergraduate Degree qualification essential.

Experience Requirements

    Minimum of 3 years post qualification experience.

Additional Job Requirements

    Accreditation to professional bodies

    Certified Office Administrator, OND, HND & B.Sc

    Experience with both Microsoft operating system and the Apple operating system

    Strong verbal and written communication.

    Good presentation skills for business reports

    Ability to organize and conduct purposeful Departmental/ Unit meetings.

    General knowledge of ICT solutions

    Knowledge of Nigerian Telecoms Market

    Strong administrative skills

    Good understanding of Microsoft operating systems.

    Able to use properly MS Word, Excel and PowerPoint.

Company Information
Netcom Africa Limited Address : South Atlantic Petroleum Towers, 6/F, Adeola Odeku St, Victoria Island 100242 , Lagos , Nigeria Web : Website

Job Summary

Netcom Africa Limited
  • Category : Accounting
  • Posted on : 16 Sep 2022
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Netcom Africa Limited
  • Experience : 2.2
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 30 Sep 2022

Read this before applying

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Interested and qualified candidates should click apply on the company's website to apply.

Job Source:

Print at: 27 Nov, 2022 03:25 pm

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