Job Description / Responsibility

Responsible for coordinating the agency office functions with regard to data entry, customer services, collecting, tracking & documentation of all insurance requests and other administrative works related to the smooth functioning of the office.

Coordinate with each agency for all service-related matters

Be a liaison officer between the agency office and Team Lead – Alternative Distributions

Processes and review insurance documentation and ensure that documents are complete

Pre and Post Loss Inspection Surveys

Monitor due dates and supervise the process of servicing company assets.

Maintain company assets in good condition and properly tagged and keep assets register updated.

Manage activities of vendors and service providers.

Manage fuel consumption, maintain appropriate records

Manage fuel cash advance

Handle all briefs from different teams and channels to the right source for implementationSupervise activities of cleaner and maintain an office in neat conditions at all times

Supervise drivers, punctuality and neatness.

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Receive, sort and distribute daily mail/deliveries

Maintain the supply of stationeries

Maintain office HSE materials in place and well service

Keep and track production report, activation report, agent performance tracker

Reconciliation of receipting and commission data’s

Maintains Agents Files and ensures that their credentials are up to date

Tender petty cash requests and reconcile positions with the head office.

Administer all petty cash at the branch and maintain appropriate records.

Maintain office supply of inventory.

Assist with resolving problems relating to the office

Assist with administrative-related problems

Educational Requirements

Candidates should possess an HND / Bachelor's Degree

Experience Requirements

A minimum of one (1) year experience in an insurance company.

Working experience as a data management/ coordinating.

Additional Job Requirements

Intermediate knowledge of Microsoft Office Outlook, Word and Excel.