Call Center Agent at PreDiagnosis International

PreDiagnosis International

Job Description / Responsibility

Providing concierge-like services, working in a call center.

Serve as the first point of contact for all interactions between the clients and doctors

Process clients request received about health plans and inquiries via video and audio calls

Provide immediate and ongoing follow up phone calls as necessary

Extensive knowledge of using online call center phone and tracking system

Keeping records of all conversation in our call center database in a comprehensive way

Manage and answer heavy volume inbound and outbound calls

Coordinate clients care through video & audio intake call

Administrative duties such as scheduling appointments

Educational Requirements

    Candidates should possess a Bachelor's Degree qualification

Experience Requirements

    At least 2 years of experience

    Experience as a call center agent preferably within healthcare

Additional Job Requirements

    Knowledge of telemedicine

    Fluent in the Hausa Language

    Must either be based in Abuja or Kano

    Must be computer literate



Company Information
PreDiagnosis International Address : 1st Floor, Rights House, 43 Adeniyi Jones Ave, Off Oba Akran, Ikeja , Lagos , Nigeria Web : Website

Job Summary

PreDiagnosis International
  • Category : Customer Service
  • Posted on : 09 Mar 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : PreDiagnosis International
  • Experience : 0
  • Salary : Negotiable
  • Location : Northern Nigeria
  • Application Deadline : 15 Apr 2021

Read this before applying

  • No Specification here

Instruction

Interested and qualified candidates should forward their CVs to: [email protected] using the Job Title as the subject.

Locations: - Abuja (FCT), Kano

If you have any concerns about this job then please report it to our Customer Service team.


Job Source: https://perfectjob.com.ng/jobposts/view/call-center-agent-at-prediagnosis-international

Print at: 17 May, 2021 11:23 pm

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