Credit Officer at ENGIE Energy Access (EEA) - Fenix International

Fenix International

Job Description / Responsibility

Engie Energy Access is looking for dynamic, highly motivated and disciplined Senior Customer Finance Analysts with a passion for entrepreneurship, renewable energy and financial inclusion

This position is a key role within the Customer Finance Department of a fast-paced start-up at the front lines of renewable energy and mobile payment technology

This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.

Responsibilities, Deliverables and Activities:-

Customer engagement - Bouncebacks & Repossessions for defined customers

Customer engagement - Customer surveys based on different parameters.

Deliverables and Activities:

Mobile Money Development - Build Mobile Money Network in defined locations

Mobile Money Development - Develop and implement migration plan of new and existing customers to Mobile Money payment channels

Continuous improvement of Customer Finance field processes

Overall Responsibility for Credit performance in assigned locations.

Educational Requirements

    Degree or diploma in a relevant field

    Knowledge of the service area geographies

Experience Requirements

    Community work experience.

Additional Job Requirements

    Skilled in both verbal and written communications

    Skilled in customer relations, negotiations and problem solving

    Ability to establish and maintain effective working relationships with internal and external customers

    Demonstrated high levels of maturity

    Team player who is able to work independently

    Demonstrated honesty and integrity

    Fluency in English and local language(s) in assigned region.

    Experience with excel and Powerpoint added advantage

Company Information
Fenix International Address : Plot 11 Wampewo Avenue. , Kampala , Uganda Web : Website

Job Summary

Fenix International
  • Category : Accounting
  • Posted on : 04 May 2021
  • Job Type : Full Time
  • No. of Vacancies : 6
  • Employer : Fenix International
  • Experience : 0
  • Salary : Negotiable
  • Location : Nationwide
  • Application Deadline : 14 May 2021

Read this before applying

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Interested and qualified candidates should click apply on the company's website to apply

Job Source:

Print at: 17 May, 2021 10:31 pm

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