Customer Care Service Officer at ConnectRail Service Limited

Connect Rail Services Ltd

Job Description / Responsibility

Responding promptly to customers inquiries

Communicating with customer through various channel

Communicating and cordinating with colleagues as necessary

Providing feedback on the efficiency of the customer services process.

Managing a team of Junior customer service representative.

Ensure customer satisfaction and provide professional customer support.

Maintaining a positive ,empathetic and professional attitude towards customer at all times.

Processing orders,forms ,applications on request.

Educational Requirements

    B.Sc or HND in any related discipline.

Experience Requirements

    Previous experience in a related job field is a plus

Additional Job Requirements

    Ability to stay calm when customer are stressed or upset.

Company Information
Connect Rail Services Ltd Address : 42, Nnamdi Azikwe Drive, Railway Compound, Ebute Metta , Lagos , Nigeria Web : Website

Job Summary

Connect Rail Services Ltd
  • Category : Customer Service
  • Posted on : 03 Sep 2019
  • Job Type : Internship
  • No. of Vacancies : 1
  • Employer : Connect Rail Services Ltd
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 16 Sep 2019

Read this before applying

  • No Specification here


Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

If you have any concerns about this job then please report it to our Customer Service team.

Job Source:

Print at: 26 Feb, 2020 08:02 pm

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