Customer Service Officer at Fadac Resources and Services

Fadac Resources

Job Description / Responsibility

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Educational Requirements

    Candidates should possess a minimum of a B.Sc Degree

Experience Requirements

    2-3 years of work experience.

    Experience working in Electronic sales with customer support.

Additional Job Requirements

    Ability to stay calm when customers are stressed or upset.

    Comfortable using computers.



Company Information
Fadac Resources Address : Lagos , Lagos , Nigeria Web : Website

Job Summary

Fadac Resources
  • Category : Customer Service
  • Posted on : 07 Dec 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Fadac Resources
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 29 Jan 2022

Read this before applying

  • No Specification here

Instruction

Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

If you have any concerns about this job then please report it to our Customer Service team.


Job Source: https://perfectjob.com.ng/jobposts/view/customer-service-officer-at-fadac-resources-and-services

Print at: 18 Jan, 2022 05:16 am

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