Customer Service Officer/Receptionist

Easterly Global Ltd

Job Description / Responsibility

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Educational Requirements

    Minimum of OND

Experience Requirements

    Minimum of 2 years

Additional Job Requirements

    Candidate must be smart, Tactful and ability to communicate verbal and written.



Company Information
Easterly Global Ltd Address : 18b Awolowo Way Ikeja, Lagos , Lagos/ Ikeja , Nigeria Web : Website

Job Summary

Easterly Global Ltd
  • Category : Administration & Office Support
  • Posted on : 09 Sep 2019
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Easterly Global Ltd
  • Experience : N/A
  • Salary : ₦ 50,000 - ₦ 80,000
  • Location : Lagos
  • Application Deadline : 30 Sep 2019

Read this before applying

  • No Specification here

Instruction

NB:- All suitable applicants should forward their resume to [email protected]
Only Lagos and nearby Lagos environs shortlisted applicants will be contacted.

If you have any concerns about this job then please report it to our Customer Service team.


Job Source: https://perfectjob.com.ng/jobposts/view/customer-service-officer-receptionist

Print at: 13 Aug, 2020 02:10 pm

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