Field Office Coordinator (Dikwa) at Norwegian Refugee Council - NRC

The Norwegian Refugee Council (NRC)

Job Description / Responsibility

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan:

Coordinate activities at the Field Office.

Manage and coordinate activities HR & Admin, finance, logistics and security tasks of the field office

Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines

Ensure adherence to Security and Risk Management policy and procedures

Coordinate and assist with budgets and costs for the field office’s shared costs and support functions

Provide support in the training and development of staff

Provide support to project implementation at field office level

Coordinate representation meetings with the UN, partners and authorities

Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities:

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Establish support functions at Field Office in line with NRC standards, including recruitment of staff.

Support field staff in planning and monitoring support functions and coordination of programme activities

Coordination of activities with other agencies and stakeholders

Support Area Manager with planning and budgeting for Field Office

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

Support function: HR, Finance, Logistics managers at country and area level

Security: Security adviser at country level

Programmatic operations support: CC project managers, CC Project development Managers


Competencies are important in order for the employee and the organisation to deliver desired results.

They are relevant for all staff and are divided into the following two categories:

Managing resources to optimize results

Planning and delivering results

Empowering and building trust

Handling insecure environment

Professional Competencies:

These skills, knowledge and experience are important for effective performance.

Generic professional competencies:

Experience from working in support functions in a humanitarian/recovery context

Previous experience from working in complex and volatile contexts

Documented results related to the position’s responsibilities

Fluency in English, both written and verbal.

Context/ Specific skills, knowledge and experience:

Knowledge of the situation in Borno and the field office location

Fluent in Hausa and one other local language relevant to the location

Behavioural Competencies (Max 6)

These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

Managing resources to optimize results

Managing performance and development


Handling insecure environments

Empowering and building trust

Communicating with impact and respect:

Performance Management:

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

The Job Description

The Work and Development Plan

The Mid-term/End-of-trial Period Performance Review Template

The End-term Performance Review Template

The NRC Competency Framework

Educational Requirements

    College / University, Bachelor's degree

Experience Requirements

    Experience from working in support functions in a humanitarian/recovery context

    Previous experience from working in complex and volatile contexts

    Experience with start-up and new office settings

Additional Job Requirements

    Documented results related to the position’s responsibilities

    Fluency in English, both written and verbal. Fluency in Babur and Hausa (verbal)

    Computer skills (Microsoft Windows and Office applications)

    Knowledge and familiarity with north-east Nigeria and culture

    Knowledge of the local language (Hausa and Babur is an added advantage)

    Personal qualities:

    Planning and delivering results

    Empowering and building trust

    Communicating with impact and respect

    Handling insecure environment

    A good sense of humour is an asset

    All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

    Language: Hausa and English

Company Information
The Norwegian Refugee Council (NRC) Address : Norwegian Refugee Council Prinsensgate 2 (Map) 0152 , Oslo , Norway Web : Website

Job Summary

The Norwegian Refugee Council (NRC)
  • Category : NGO / International Agencies
  • Posted on : 11 Jul 2019
  • Job Type : Contract
  • No. of Vacancies : 1
  • Employer : The Norwegian Refugee Council (NRC)
  • Experience : 0
  • Salary : Negotiable
  • Location : Borno
  • Application Deadline : 24 Jul 2019

Read this before applying


Interested and qualified candidates should click apply on company website

Note: Click on "specification.docx" to download job details

Job Source:

Print at: 15 Nov, 2019 08:40 pm

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