Front Desk Manager / Secretary at Greenlife Oasis

Greenlife Pharmaceuticals Limited

Job Description / Responsibility

We are looking for a conscientious front desk manager to oversee the front desk operations of our business.

In this role, you will be required to greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained.

To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded.

A top-notch front desk manager should provide exceptional customer service and strong leadership skills.

Defining and implementing front desk objectives and procedures.

Hiring and training staff and managing the shift schedules.

Tending to guests' complaints and questions and providing exceptional customer service.

Ensuring that the front desk and reception area is kept clean and organized.

Maintaining front desk office supplies and equipment.

Managing budgets, records, and contracts.

Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.

Conducting performance reviews with the front desk staff.

Generating reports and feedback for presentation to the general manager.

Performing administrative duties such as filing and updating records, among others, as needed.

Educational Requirements

    High School Diploma or GED.

    Bachelor's Degree in Hospitality or similar.

Experience Requirements

    A minimum of 2 years of experience as a front desk manager or similar.

Additional Job Requirements

    Proficient in hotel fronts desk software such as HotelKey, innRoad, and Cloudbeds.

    Good understanding of procedures and practices in the hospitality industry.

    Excellent written and verbal communication skills.

    Strong organizational and time management skills.

    The ability to provide exceptional customer service.

    Good leadership and training abilities.



Company Information
Greenlife Pharmaceuticals Limited Address : 6/8 Association Avenue, by Obanikoro Bus stop, Ilupeju , Lagos , Nigeria Web : Website

Job Summary

Greenlife Pharmaceuticals Limited
  • Category : Administration & Office Support
  • Posted on : 28 Jul 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Greenlife Pharmaceuticals Limited
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 12 Aug 2021

Read this before applying

  • No Specification here

Instruction

Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.

If you have any concerns about this job then please report it to our Customer Service team.


Job Source: https://perfectjob.com.ng/jobposts/view/front-desk-manager-secretary-at-greenlife-oasis

Print at: 21 Sep, 2021 02:50 am

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