Front Desk Officer at Workforce Group

Workforce Group

Job Description / Responsibility

The front desk officer will be responsible for performing various administrative tasks, guiding clients, and providing stewardship support to meet the organisation’s operational goals.

Manage the reception.

Greet and courteously assist clients and visitors.

Sort correspondences and send them to the appropriate department/staff

Manage the booking sheet for the Zone

Prepare rooms ahead of clients' events.

Check that all equipment is functioning well and inform the Facility and Admin team of any issues.

Direct calls and respond to inquiries.

Record name of visitors in visitors log book.

Ensure the intercom is working at all times.

Manage the lunch caterers and other launch-related activities (vetting the lunch register and preparation of the payment voucher).

Maintain/update the inventory (stationary and toiletries) in the store

Maintain an excel sheet for fuel distribution and usage for the pool vehicles and make requisition for a top-up of the Total fuel card.

Respond to all requests from the business managers and staff

Perform administrative tasks as needed, including proofreading, transcription, and creating invoices

Perform other assignments as may be assigned from time to time.

Educational Requirements

    Ordinary National Diploma (OND) in any field.

Experience Requirements

    0-1 year Customer Service/Front Desk experience.

Additional Job Requirements

    A customer-oriented attitude

    Excellent communication and negotiation skills

    Problem-solving aptitude

    Strong interpersonal skills and an ability to build rapport with clients

    Hardworking with a strong work ethic

    Ability to meet deadlines and multitask under pressure

    Excellent administrative and organisation skills

    Attention to detail and high level of accuracy

    Willingness to take ownership and accountability.

    Flexibility in thinking, approaching problems, and managing workloads.

    Ability to convey and receive complex and sensitive information.

    Proficient in MS Office.

Company Information
Workforce Group Address : The Zone, Plot 9, Gbagada Industrial Scheme, Beside UPS, Gbagada Expressway, Lagos , Lagos , Nigeria Web : Website

Job Summary

Workforce Group
  • Category : Administration & Office Support
  • Posted on : 17 Feb 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Workforce Group
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 03 Mar 2021

Read this before applying

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Interested and qualified candidates should click apply on the company's website to apply

Job Source:

Print at: 11 Apr, 2021 05:03 am

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