Job Description / Responsibility

Our client is looking to recruit a highly qualified professional to fill the position of Head, Operations.

The Head, of Operations oversees the operational activities of a business and ensures that the workforce is productive.

The Head of Operations works with other senior staff on strategic planning, ensuring that staff are aware of operational best practices and implement new technologies.

The general responsibilities of the Head, Operations are as follows:

Overall supervision of fleet maintenance

Manage the Company’s supply chain

Communication with major customers

Inventory and warehouse management

Manage customer database

Ensure smooth and successful deliveries

Create and manage the website and mobile app

Work closely with the Sales and Marketing departments to develop strategies

Conduct risk management exercises and develop risk mitigation strategies

Ensure timely and process-compliant communication to recipients

Educational Requirements

First Degree from a reputable tertiary institution in Transport, Business Administration, Economics, Marketing & Sales, or related field

Experience Requirements

Minimum of five years relevant work experience

Additional Job Requirements

M.Sc / MBA or relevant certification is an added advantage