ICT Program Director at Ericsson Nigeria

Ericsson Nigeria

Job Description / Responsibility

The ICT Program Manager is responsible to drive large and sophisticated Professional Services engagements towards Ericsson’s customers. The candidate will also support the KAM with extensive technical knowledge. By tackling both the CFR and sometimes CSR role, the ICT Program Manager is overall responsible for the Core 3 team, especially for:

The overall solution

The overall cost estimation

The delivery model (mix of on-shore, near-shore, and off-shore resources)

Once the deal is won, the ICT Program Manager is the head of the delivery, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer happiness and Ericsson’s business objectives since these programs often have a visible impact on the Business Unit and corporate results.

In wider and sophisticated projects, the ICT Program Manager will be the program lead for a team of ICT Managers for project sub-streams.

You will:-

Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance, etc.). Daily presence at a customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.

Guide up-sales opportunities!

Mentor the team, interact with them and support them in their professional growth, and identify and recognize talents!

Support asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.

Need hands-on experience when it comes to projects delivery

Need BSS proficiency

Need BSCS proficiency

Educational Requirements

    Candidates should possess relevant academic qualifications

Experience Requirements

    Candidates should possess relevant experience

Additional Job Requirements

    Entrepreneurial & Commercial Thinking

    Persuading & Influencing ability

    Relating & Networking skills

    Delivering Results & Meeting Customer Expectations

    Planning & Organising skills

    Leading & Supervising abilities

    Knowledge of BSS charging and billing

Company Information
Ericsson Nigeria Address : 17A, Ozumba Mbadiwe Victoria Island , Lagos , Nigeria Web : Website

Job Summary

Ericsson Nigeria
  • Category : IT
  • Posted on : 16 Feb 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Ericsson Nigeria
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 28 Feb 2021

Read this before applying

  • No Specification here


Interested and qualified candidate should click apply on the company's website to apply

Job Source: https://perfectjob.com.ng/jobposts/view/ict-program-director-at-ericsson-nigeria

Print at: 17 May, 2021 10:09 pm

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