Recovery Officers at the Concept Group (Rivers & Abuja)

The Concept Group

Job Description / Responsibility

Ensure collection of outstanding payments from customers.

Recovering bad debts from delinquent debtors

Resolving disputes with customers, ensuring that concerns are resolved correctly.

Clarify potential consequences of not paying such as sales of collateral process.

Manage customers who are resistant by remaining polite, tactful, firm and honest.

Complete any administrative task as required for the efficient running of the team's activities.

Always deliver a consistent and professional level of service.

Devising a customized recovery strategy on a case-by-case basis.

Reducing the non-performing loans owed to the Bank.

Following up with clients on previous payment arrangements.

Locating and establishing contact with debtors.

Taking ownership of debt collection cases.

Educational Requirements

    B.Sc. in any Management Course.

Experience Requirements

    A minimum of 3 years of progressive experience as a Recovery Officer.

Additional Job Requirements

    Exceptional organizational skills.

    Excellent numeracy savvy.

    Great creative, visionary, and critical thinking skills.

Company Information
The Concept Group Address : No. 32 Montgomery Road, Sabo-Yaba, Nigeria , Lagos , Nigeria Web : Website

Job Summary

The Concept Group
  • Category : Admin/Business Support
  • Posted on : 12 Sep 2022
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : The Concept Group
  • Experience : 2.2
  • Salary : Negotiable
  • Location : Nationwide
  • Application Deadline : 26 Sep 2022

Read this before applying

  • No Specification here


Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail

If you have any concerns about this job then please report it to our Customer Service team.

Job Source:

Print at: 27 Nov, 2022 03:45 pm

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