Job Description / Responsibility

The ideal candidate will contribute to business development and execution of branch sales plans to achieve desirable profitability, foster a productive, value-producing relationship between the bank and customers and support the Business Development Managers to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.

Sales Management:

Execute branch sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross-selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.

Conducts daily meetings with the sales team (RMO and MA) and carries out reviews on the previous day and jointly plan for the week ahead.

Manages and maintains current business relationships and seek new accounts through sales.

Engage in business development activities and solicitation of new business; be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.

Risk Management:

Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement, and to maximise profit from that transaction.

Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.

Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to fraud.

Discuss loan terms and conditions, and conduct a collateral risk analysis to ensure compliance with the bank's policies and procedures.

Financial Management:

Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.

Perform prequalification assessment and analysis of the financial condition and risk of financing requests within the framework of Bank credit culture and current economic and industry trends.

Analyze financial statements of new customers and evaluate all loan documents.

Contributes to the growth of deposits, loans and overdrafts to increase the profitability of the branch.

Customer Service:

Delivers and maintains customer service standards at all times, for improved service delivery.

People Management:

Collaborate with peers in the branch to ensure effective support and service delivery.

Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.

Role model and live the Bank’s Values while adhering to all corporate HR policies.

Educational Requirements

B.Sc in Banking and Finance, Business Administration, or any other related field.

Experience Requirements

Minimum of 5 years of work experience in Commercial Business at any reputable bank or financial institution.

Additional Job Requirements

N/A