Job Description / Responsibility

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage the restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Educational Requirements

Bachelor’s Degree in Business Admin or related field

Experience Requirements

3-4 years of Proven work experience as a Restaurant Manager, Restaurant General Manager` or a similar role

Additional Job Requirements

Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff

Familiarity with restaurant management software

Acute financial management skill.