Senior Engineer, CS / VAS at 9mobile Nigeria


Job Description / Responsibility

Operate, maintain and administer VAS platforms/systems to ensure constant (24 hours) availability and stability.

Principal Functions

Put in place concrete measures to ensure 99.99% network availability of CS VAS nodes

Work closely with vendors in the testing, implementation, and maintenance of services as required by the business (Commercial and Marketing requirements)

Perform a comprehensive analysis of faults/failures on CS VAS nodes to determine the root cause and conduct corrective action for permanent resolution in a timely manner

Ensure all CS VAS equipment and services are properly operated and well maintained

Collaborate in configuration management to ensure proper implementation

Analyze daily generated alarms and error logs, report, symptoms and implement the proactive measure

Serve as interface between service vendors and Etisalat (EMTs) Nigeria on CS VAS related activities

Work closely with other stakeholders (products & services, customer care and Network Planning) to deliver quality value-added services.

Develop and apply a high level of skills, knowledge and standards and stay current with business and industry trends.

Analyze repeated problems, trends and service degradation, and ensure that the root cause of the problem is identified and solved permanently

Apply a proactive approach towards performance management, and suggest corrective measures to arrest any shortfalls

Perform other duties as assigned by the Manager, CS VAS

Educational Requirements

    First degree in Electrical Electronics Engineering / Telecommunication Engineering / Computer Engineering or a related field

Experience Requirements

    Four (4) to six (6) year of work experience

Additional Job Requirements


    Network Availability and Capacity Management

    Control Network Technologies

    IP Technologies



    Delegation / Supervisory

    Problem Solving


    Passion for Excellence


    Empowering people

    Growing people


    Customer Focus

Company Information
9mobile Address : 9mobile , Lagos , Nigeria Web : Website

Job Summary

  • Category : Engineering & Information Technology
  • Posted on : 26 Feb 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : 9mobile
  • Experience : 0
  • Salary : Negotiable
  • Location : Abuja
  • Application Deadline : 12 Mar 2021

Read this before applying

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Interested and qualified candidates should click apply on company website to apply.

Job Source:

Print at: 11 Apr, 2021 03:34 am

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