Senior Executive - IT Support at Ascentech Services Limited

Ascentech Services Limited

Job Description / Responsibility

To collaborate with department heads to assess near and long term capacity needs.

To conduct regular research on network product, technology, protocols, and standards to remain abreast of developments in the networking industry.

Install and Configure Windows & Servers

Provide Technical Support and Guidance to users and other administrators.

To answer technical questions or resolve issues with server performance and access. They may directly install and maintain Windows-based programs for end users and help debug these applications so that they work with Windows servers.

Perform System Maintenance

Windows administrators also conduct system maintenance activities, usually on the server back end. This aspect of the role requires the Senior Executive to review error logs and user-reported errors and identify stable and reliable solutions.

Monitor System Performance to reduce interruptions and server crashes. This can involve monitoring daily traffic logs and reports or working directly with end users.

Create System Backups according to company or industry standards. This helps to ensure that the system can be quickly recovered after a crash or other outage and supports data integrity by ensuring that vital information is not lost during an outage.

Maintain System Security by noticing faults and vulnerabilities within the server’s architecture. This part of the job requires extensive knowledge of viruses and other sources of server vulnerability and requires to develop and deploy protection measures, particularly when pushing out system-wide changes that can open up new vulnerabilities.

Reporting - To prepare all applicable reports in time for accuracy and in order to ensure that they match the functional requirements, policies and standards.

To create and maintain documentation as it relates to network configuration, mapping, and hardware installation, updates, purchase & service records.

To keep record of complaints, inventory, asset movements etc.

Safety Health & Environment - Ensure compliance to all relevant safety, health and environmental procedures across the department in order to promote a healthy and safe work environment.

Related Assignment - To perform other related duties or assignment as and when assigned.

Educational Requirements

    Bachelor's degree / HND or Engineering in IT / Computer Science (MCSE, CCNA or similar certificates shall be preferred but not mandatory).

Experience Requirements

    Experience of minimum 8+ years in working on a similar role.

    Minimum 8+ years of troubleshooting experience in Windows Server, Outlook, and MS Office etc.

Additional Job Requirements

    Must have worked on a cloud based server environment.

    Should have working experience in an FMCG company

    Hands on experience in maintaining UTM, LAN, WAN, Thin Clients, Outlook, MS Office, Domain Network and Printers etc.

    As per the need of the business the job is transferrable and posting can be made anywhere in Nigeria/West Africa.



Company Information
Ascentech Services Limited Address : 81 Bode Thomas, Surulere Lagos, Nigeria , Lagos , Nigeria Web : Website

Job Summary

Ascentech Services Limited
  • Category : IT and Support
  • Posted on : 06 Apr 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Ascentech Services Limited
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 18 Apr 2021

Read this before applying

  • No Specification here

Instruction

Interested and qualified candidates should kindly send their CVs to: [email protected] with the job title as the subject of the mail.

N.B: Only shortlisted candidates will be contacted.

If you have any concerns about this job then please report it to our Customer Service team.


Job Source: https://perfectjob.com.ng/jobposts/view/senior-executive-it-support-at-ascentech-services-limited

Print at: 11 Apr, 2021 04:57 am

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