Service Center Agent at God Is Good Motors - GIGM

The GIG Group

Job Description / Responsibility

Provide guidance to walk-in customers on product and service offerings

Educate customers and potential customers with information on SLA and delivery timelines

Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).

Serve guests by providing product/ service information related to delivery life-cycle, rates and payment.

Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.

Eliminate the possibility of shipping contraband and prohibited goods by ensuring 100% inspection of all parcels presented for shipping.

Promote and cross-sell company’s products.

Ensuring proper documentation and safety of all parcels sent and received.

Educational Requirements

    Graduates with minimum of HND degree from a government recognised tertiary institution.

Experience Requirements

    Candidate should possess relevant experience.

Additional Job Requirements

    Must be young and personable.

Company Information
The GIG Group Address : Plot 1, Block 28, Remi Olowude Street, Off Lekki Second Roundabout, Lekki , Lagos , Nigeria Web : Website

Job Summary

The GIG Group
  • Category : Customer Service
  • Posted on : 20 Aug 2019
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : The GIG Group
  • Experience : 0
  • Salary : Negotiable
  • Location : Nationwide
  • Application Deadline : 21 Aug 2019

Read this before applying

  • No Specification here


Interested and qualified candidates should Send their CVs to [email protected] using JOB ROLE/PREFERRED LOCATION as subject of mail (e.g SERVICE CENTER AGENT/OWERRI)
Job Location: Owerri and Gombe

If you have any concerns about this job then please report it to our Customer Service team.

Job Source:

Print at: 09 Aug, 2020 02:18 am

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