Service Delivery Coordinator at an Internet Service Provider - Willers Solutions Limited

Willers Solutions Limited

Job Description / Responsibility

Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests.

Daily & Monthly report on presales tracker sheet.

Process account activations for newly installed links for both new and existing clients

Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client

Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.

Weekly reporting of new accounts that were recently activated to the accounting department.

Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation

To handle and process a service request from salesperson/reseller and communicate relevant information to the salesperson/reseller

Maintain a good filing system for all signed contracts

All other duties as assigned by the Supervisor

Educational Requirements

    Minimum of BSC/HND in a related field

Experience Requirements

    Minimum of 5 year’s experience as a service delivery coordinator in an internet solution provider (ISP) firm

Additional Job Requirements

    Excellent knowledge & hands-on use of Microsoft Excel

    Well organized & pays attention to detail

    Excellent verbal & written communication skills

    Ability to analyze & interpret data

    Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure

Company Information
Willers Solutions Limited Address : Suite 10, Millenium Estate Plaza, Behind UPS, Westex, Gbagada, Lagos. , Lagos , Nigeria Web : Website

Job Summary

Willers Solutions Limited
  • Category : Admin/Business Support
  • Posted on : 17 Jun 2021
  • Job Type : Full Time
  • No. of Vacancies : 1
  • Employer : Willers Solutions Limited
  • Experience : 0
  • Salary : Negotiable
  • Location : Lagos
  • Application Deadline : 30 Jun 2021

Read this before applying

  • No Specification here


Interested and qualified candidates should forward their CVs (MS Word Format) to: [email protected] using "Paper Lagos" as the subject of the email.

Note: Only qualified candidates will be shortlisted.

If you have any concerns about this job then please report it to our Customer Service team.

Job Source:

Print at: 04 Aug, 2021 06:36 am

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